# 16: Wikis

Until reading these articles I hadn’t thought much about wikis, and my knowledge didn’t extend much past Wikipedia, which I tend to regard with suspicion, particularly after the much publicised episode of Government staffers altering the Wikipedia entries for some Government ministers!

However, these articles provide some impressive examples of imaginative uses of wikis in libraries – wikis can facilitate the community-building aspect of libraries through communication. The interactive nature of wikis makes them ideal for this role of libraries.

Feedback is always important in providing best practice service for our customers, so I like the idea of library customers being able to add comments about resources they have used in the library (services, books, dvds etc) – this could be of benefit both to library staff and other library customers. Catalogues generally tend to be a bit rigid and not always user-friendly – a wiki-type arrangement (perhaps using more informal tags rather than subject headings?)